Refunds
Refund policy
We want the billing rules to be plain before you upload a full song.
Last updated September 5, 2026
14-day refund window
You can request a refund within 14 days of your first payment if no full song has completed processing on your account.
Failed processing attempts do not count as completed full songs.
When refunds are not available
Refunds are generally not available after a full song has successfully processed, because the monthly allowance has been used to create a result.
Unused songs in a billing cycle do not roll over and are not refunded separately.
How to request one
Contact us with the email address on your AudioChords account and a short note about the payment you want reviewed.
Any statutory rights that apply in your location are not limited by this policy.